Currently we deliver to private addresses (i.e., home) in specified parts of Düsseldorf only; see the postcodes we deliver to on the picture below. If you're located outside the specified area, please get in touch with us at firstname.lastname@example.org so we can give you a quote for customised delivery costs. Also, further shipping options will be available soon! To stay tuned, follow us on Instagram.
Because our Home Delivery service is exceptional and is done directly by us as Wineface, the parcels will be delivered to private addresses only to ensure the 100% safety of the wines. Office delivery is not available in order to avoid potential situations such as damage and/or loss of the parcel.
Wineface Home Delivery Days & Times
We deliver every Tuesday and Friday between 17:00 and 20:00.
To ensure the Tuesday delivery, please complete your order latest by Tuesday 13:00. To ensure the Friday delivery, please complete your order latest by Friday 13:00.
It is Sunday and you want to receive your wines on Tuesday. You will then have time to complete your order anytime between Sunday and Tuesday, latest by Tuesday at 13:00.
If you're not present during the given delivery times (i.e., Tuesdays and Fridays, between 17:00 and 20:00) at the address you provided, we might contact you on phone for access. Missed deliveries may incur a re-delivery charge of EUR 5.
For further information, please have a look at the AGB / Terms & Conditions.
Delivery cost per order is EUR 5.
This price applies exclusively to our Home Delivery service taking place in the specified areas of Düsseldorf.
The price includes both the delivery and our safe, recyclable cardboard boxes for standard-sized 750ml wine bottles. Delivery without these boxes is not possible in order to avoid any damages the bottles might get during the delivery.
If you would like to order more than 12 bottles and/or you want your order to be delivered outside the specified area, please get in touch with us at email@example.com so we can give you a quote for customised delivery costs.
Note to our fellow wine lovers:
To us, it does matter to keep the prices of the wines as fair as possible for you, rather than offering a free-of-charge delivery. We hope that our personal service will be a pleasing alternative to what you might be used to on some other webshop providers.
In case you have any questions, feel free to get in touch with us anytime at firstname.lastname@example.org.